Online Support
Atlantic Zeiser provides live system support using the internet.
In order to get live system support you need to:
Arrange for a support session by calling Atlantic Zeiser support
+49 (0) 7465 291-172
An effective telephone diagnosis service provides quick assistance. Up-to-date communication technology assists the service technicians in getting to wherever they are needed by the fastest route.
Thanks to a remote diagnosis module, long distances can be crossed in order to obtain information about a given machine. This information then helps the experts in Emmingen or onsite to identify problems quickly and to resolve them very effectively through data matching via the machine control system.
NetViewer
Run NetViewer by clicking on the language button and then press 'Run'.
Your PC will now download and run a client application that will allow our service department to remotely access your equipment.
For additional help please read the following manual.
NetViewer Manual : Netviewer Bedienungsanleitung
