FAQ

FREQUENTLY ASKED QUESTIONS

Service Related Questions

How long is the shelf life of the ink?

6 Months.

How can I get an offer for a Service Agreement?

Just contact us and you will get your tailor-made service agreement based on your specific requirements.

Sales Related Questions

How can I get information about your prices and/or solutions?

Call us +49 7465 291 157 or send us an e-mail az.vi@atlanticzeiser.com.

What is your average lead time for product delivery?

It is very variable depending on products and solutions.
Accurate lead time is provided upon order booking.

How can I track my order?

Call us +49 7465 291 157 or send us an e-mail az.vi@atlanticzeiser.com, with our order number.

Do you have agents outside of Germany?

We have a subsidiary in the USA and some agents in other regions of the world. Contact us at az.vi@atlanticzeiser.com for more details.